General Terms and Conditions and Customer Information
I.General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a provider (WAHU GmbH) via the Internet site
www.wahuboard.com. Unless otherwise agreed, the inclusion of any
terms and conditions used by you is excluded.
(2) Consumer in the sense of the following provisions is any natural person who enters into a legal transaction for purposes that
predominantly neither their commercial nor their independent professional activity can be attributed. An entrepreneur is any
natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his
independent professional or commercial activity.
§ 2 Formation of the contract
(1) The subject of the contract is the sale of goods .
(2) Already with the placement of the respective product on our website, we make you a binding offer to
conclude a contract via the online shopping cart system under the conditions stated in the item description.
(3 ) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". Via the corresponding button in the navigation bar
you can call up the "shopping cart" and make changes there at any time.
After calling up the "checkout" page and entering the personal data as well as the payment and shipping terms, the order data will finally be displayed to you as an order overview at
If you choose an instant payment system (e.g. PayPal / PayPal Express) as your payment method, you will receive a confirmation of payment.If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofortüberweisung), you will be redirected
either to the order overview page in our online store or to the website of the provider of the instant payment system
If you are redirected to the respective instant payment system, make the appropriate selection or enter your data there.
Finally, on the website of the provider of the instant payment system or after you have been redirected back to our online store
, the order data will be displayed as an order overview.
Before submitting the order, you have the option to check the information in the order overview again, to change it (also
via the "back" function of the Internet browser), or to cancel the order. cancel the order.
By sending the order via the corresponding button ("order subject to payment" or similar designation),
you declare the legally binding acceptance of the offer, whereby the contract is concluded.
(4) Your requests for the preparation of an offer are non-binding for you. For this purpose, we submit a binding offer to you in
text form (e.g. by e-mail), which you can accept within 5 days (unless another deadline is specified in the respective offer)
(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out
by e-mail, partly automatically. You must therefore ensure that the e-mail address you have provided to us is correct,
the receipt of e-mails is technically ensured and in particular not prevented by SPAM filters.
§ 3 Special agreements on offered payment methods
(1) Payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options.
Payment is made to Klarna in each case:
Invoice: The payment period is 14 days from the date of shipment of the goods/ticket/ or, in the case of other services, the
provision of the service. The complete invoice terms for the countries in which this payment method is available
can be found here: Germany, Austria.
Sofortüberweisung: Available in Germany and Austria. Your account will be debited immediately after placing the
The use of the payment methods invoice and / or installment purchase and / or direct debit requires a positive credit check. In this respect
we forward your data within the framework of the purchase initiation and processing of the purchase contract to Klarna for the purpose of address and
credit assessment. Please understand that we can only offer you those payment methods that are permitted based on the
results of the credit check.
personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified
For more information about Klarna, click here. You can find the Klarna App here.
§ 4 Right of retention, retention of title
(1) You can exercise a right of retention only insofar as it concerns claims from the same contractual relationship.
(2) The goods remain our property until full payment of the purchase price.
§ 5 Warranty
(1) The statutory rights of liability for defects apply.
(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and
transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not comply with this,
this has no effect on your statutory warranty claims.
§ 6 Choice of law, place of performance, place of jurisdiction
(1) German law shall apply. In the case of consumers, this choice of law only applies insofar as this does not deprive them of the protection granted by mandatory provisions of the law
of the state of the consumer's habitual residence (favorability principle).
(2) The place of performance for all services arising from the business relationship with us and the place of jurisdiction is our registered office, insofar as you
are not a consumer, but a merchant, a legal entity under public law or a special fund under public law
. The same applies if you do not have a general place of jurisdiction in Germany or the EU or the residence or habitual
residence at the time of the action is not known. The right to also call upon the court at another legal place of jurisdiction
remains unaffected by this.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
II. Customer Information
1.Identity of the seller
Alternative Dispute Resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), accessible at
2Information on the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options shall be carried out in accordance with the
"Conclusion of the contract" provisions of our General Terms and Conditions (Part I.).
3. Contract language, storage of contract text
3.1. Contract language is German .
3.2. The complete contract text shall not be stored by us. Before sending the order via the online shopping cart system
, the contract data can be printed out or electronically saved using the print function of the browser. After receipt of the
order with us the order data, the legally prescribed information with remote sales contracts and the general
trading conditions are sent again by E-Mail to you.
3.3. With offer inquiries outside of the on-line goods basket system you receive all contract data in the context of a obligatory
offer in text form sent, e.g. by E-Mail, which you can print out or electronically save.
4.Codes of Conduct
4.1 We have subjected ourselves to the Buyer Seal Quality Criteria of the Händlerbund Management AG, which can be viewed
5.Essential Characteristics of the Goods or Services
The essentialcharacteristics of the goods and/or services can be found in the respective offer.
6.Prices and Payment Terms
6.1 The prices listed in the respective offers as well as the shipping costs represent total prices. They include all
price components including all applicable taxes.
6.2. The applicable shipping costs are not included in the purchase price. They can be called up via a correspondingly designated button on
of our Internet presence or in the respective offer, are shown separately in the course of the ordering process and are to be borne additionally by
you, unless free delivery is promised.
6..3 If the delivery is made to countries outside the European Union, additional costs may be incurred for which we are not responsible, such as
e.g. customs duties, taxes or money transfer fees (transfer or exchange rate fees of the credit institutions), which are to be borne by you
6.4 Money transmission costs incurred (transfer or exchange rate fees of the credit institutions) are to be borne by you in cases
where the delivery is made to an EU member state but the payment was initiated outside the European Union.
6.5 The payment methods available to you are shown under a correspondingly designated button on our
website or in the respective offer.
6.6 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately
7Terms of delivery
7.1 The terms of delivery, the delivery date and any existing delivery restrictions can be found under a
correspondingly designated button on our website or in the respective offer.
7.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the
sold item during shipment only with the delivery of the goods to you, regardless of whether the shipment
insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur
or any other person designated to carry out the shipment.
8. Legal Liability for Defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
These General Terms and Conditions and customer information have been prepared by the lawyers of the Händlerbund specializing in IT law and are
permanently checked for legal conformity. The Händlerbund Management AG guarantees the legal security of the texts and is liable in the
case of warnings. For more information, please visit: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agbservice.
last update: 27.10.2020